Conflict Resolution Tips – Part 3
The Feelings Conversation As I described in my last entry, there are generally three types of core conflicts that emerge between partners. The “what happened” conversation arises out of disagreement as to what factually occurred, often leaving each party pointing the finger at the other. In this next conflict, the feelings conversation, a more insidious […]
Conflict Resolution Tips – Part 2
The “What Happened” Conversation Research shows that difficult conversations between partners generally fall into three categories: The “what happened” conversation, the feelings conversation, and the identity conversation. The poor ways in which we handle these conversations on a repeated basis are what Dr. Sue Johnson refers to as “demon dialogues.” These are tactics that effectively […]
