Conflict Resolution Tips – Part 3
The Feelings Conversation As I described in my last entry, there are generally three types of core conflicts that emerge between partners. The “what happened” conversation arises out of disagreement as to what factually occurred, often leaving each party pointing the finger at the other. In this next conflict, the feelings conversation, a more insidious […]
Conflict Resolution Tips – Part 1
Conflict resolution is rarely easy. Whether we are dealing with an aggravated customer, lazy coworker, or frustrating neighbor, finding a solution through conversation is not an innate skill for most people. Typically, we rely on some form of avoidance or passive agreement to get past the situation with as little discomfort as possible. But how […]
